Cash On Delivery

What is Cash On Delivery ?

If you are not comfortable making an online payment on, you can choose the option for Cash On Delivery (COD) payment method You can pay by cash only at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.

Cash on Delivery Available anywhere ?

No, Cash On Delivery Is available only in KSA.

How do I place a Cash On Delivery (COD) order?

Add the item(s) to your cart and proceed to checkout. When prompted to choose a payment option, select “Cash On Delivery”. Once verified and confirmed, your order will be processed for shipment.  if the courier partner rejecting the COD service in various reason, we will mail you regarding this, meanwhile you can place orders online with any of other payment methods. You will be required to make a cash-only payment to our courier partner at the time of delivery of  the goods to complete the order.

Cash On Delivery (COD) is available Only in KSA, following are the charges :

SAR 15 Extra added to the cart as Cash on Delivery fee.

Why is COD option not available for my location?

For COD option, the product is couriered to your address. Our reach in terms of COD option is limited by the reach of courier companies. If your location is not supported by the COD service, please choose another payment option.

Can I open the package before paying the money ?

No, Courier Persons are not allowed to have any open packets with them – even if you are going to accept the delivery afterwards. Hence, you must pay them Cash to enable them to handover the package to you. This is unfortunately, a policy of the courier companies and is non-negotiable.

Some important points to ensure that your COD transaction goes smoothly

  1. Please ensure that the mobile number you provide for the Cash On Delivery payment is always available and answerable.
  2. It is important that your address and landmark are very clear. This will help us locate you easily and complete the process faster.
  3. Please be available at the designated address with the complete Cash as payment for the items purchased.

Can I track my Cash on Delivery shipment Online ? 

Yes, we only ship your products through couriers where your shipment can be tracked online. Once your order is shipped you will be sent an email with the web link to track your shipment Online.

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